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If the establishment and expansion of product-related digital services is to be promoted, existing service platforms must be supplemented by suitableintegration mechanisms. The processing of digital services requires a smooth interaction of all channels: the real-time interaction of participating systems, the consolidation of relevant data and the standardization of business processes. The BIS IoT Solution creates the bridge between the ‘Things’, IoT/Data Hub platforms as well as your internal applications and the IT backbone.
More customer orientation in after-sales requires the development of our own service platforms. The end customer should be able to monitor their machine/system and use other services such as maintenance and spare parts orders.