Bretten, – Around 40.000 service requests and about 10,000 processes are handled and documented at Zeleris (Telefónica Servicios Integrales de Distribución, S.A.U.) every day. Automatic workflows and a central platform for the exchange of business data now ensure transparent processes without media discontinuity.
Zeleris, Spain's leading logistics company, must constantly manage a huge volume of data. Automated and optimized processes are leading to significant savings in costs and time. Now, global freight services are processed by a central data hub (BIS6) via an organized workflow system and are automatically documented and monitored. Business Integration Suite controls all integration tasks (EAI), business data exchange, and data transport. All internal systems and those of customers and suppliers are integrated in the SOA-based solution. Streamlined document and information systems that interact independently of format improve the service through rapid response times. "The generic workflow hugely simplifies our release processes. We can determine the people responsible for processing and approval, and through continuous monitoring of the processes, we can adhere to a multilevel release workflow in accordance with defined criteria," says Jose Antonio Peco, IT Project Manager at Zeleris. Logistics processes and customer requirements of all kinds can now be promptly handled in real time.
For more information on the optimization of business processes through automated workflows, see http://bit.ly/165cxrw
SEEBURGER AG is a global specialist in the integration of internal and external business processes. SEEBURGER Business Integration Suite provides a central, company-wide hub for all integration tasks and for secure data transfer. As a certified SAP partner for many years, SEEBURGER also offers tools and turnkey software solutions to optimise SAP processes. SEEBURGER customers benefit from more than 25 years' industry expertise and process knowledge from projects with more than 9,000 companies such as Bosch, EMMI, EnBW, E.ON IT, Hapag Lloyd, Heidelberger Druckmaschinen, Intersport, Lichtblick, Lidl, Linde, Osram, Siemens, s.Oliver, Schiesser, SupplyOn, RWE, and Volkswagen. Since the company's formation in 1986, its headquarters have been in Bretten. SEEBURGER also has 21 offices in Europe, Asia, and North America. For more information, visit: www.seeburger.com.
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