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The customers of the enviaM group receive various confirmation documents, depending on the way in which the energy trading business was closed – by telephone, electronically or by e-mail. In the case of PDF documents, these are electronically signed before being sent individually to the business partners.
They are returned by fax or e-mail, signed or unsigned. In the event of divergent interpretations of the contents of the contract, handwritten comments will be made on the documents. All this causes a high manual effort. For this reason, the aim is to standardize and fully automate processes in order to improve cooperation for both sides.