Utilities Case Study enviaM

The enviaM Group Minimizes Risk

The customers of the enviaM group receive various confirmation documents, depending on the way in which the energy trading business was closed – by telephone, electronically or by e-mail. In the case of PDF documents, these are electronically signed before being sent individually to the business partners.

They are returned by fax or e-mail, signed or unsigned. In the event of divergent interpretations of the contents of the contract, handwritten comments will be made on the documents. All this causes a high manual effort. For this reason, the aim is to standardize and fully automate processes in order to improve cooperation for both sides.