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Identifying and preventing problems in B2B supply chain transactions can challenge even the best, most-established SAP and ERP systems. Business Activity Monitoring (BAM) and other supply-chain monitoring tools don’t provide insight into B2B-related communications inside SAP or ERP. Nor does SAP itself, because it can natively monitor only single processes (such as IDOC conversions) – not B2B transactions. This effectively makes SAP a supply-chain dead zone, with SAP users having to call EDI Operations to get answers to the simplest of questions.
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