Zoom - Quality Management

Zoom is a cloud-based communications platform that provides meetings, webinars, phone systems, chat, and collaboration tools for individuals and organizations. It enables seamless communication across devices and locations, supporting teams of all sizes. 

Zoom’s API ecosystem allows developers and administrators to automate tasks, manage platform features, and integrate with external systems. The APIs support a wide range of functionality, including meetings, webinars, recordings, users, and accounts.

The Zoom Quality Management API enables developers to monitor and analyze the quality and performance of Zoom meetings and calls. Key functionalities include detailed quality metrics for each meeting, retrieving call performance reports and identifying issues that may impact the user experience. This API supports organizations improving service quality, troubleshoot problems and ensure optimal performance for Zoom communication services.