Connect Partners Faster with Self-Service Onboarding
Efficient Trading Partner Onboarding shortens Time-to-Revenue. The most common challenges for onboarding many partners are fragmented communications, a lack of visibility for stakeholders and shaky exchanges of sensitive information. These challenges are often caused by a lack of integration between business systems and disparate centers of file transfer activity.
Offer more and reduce your cost-to-serve with our Community Management Application for B2B onboarding as a part of your BPM strategy. IT can move business partners to self-service for onboarding, while ensuring compliance, as well as safely automate complex processes where information sequence is critical.
The Community Management Application (CMA) enables business partners to onboard themselves and self-test their connections. Automated workflows, including approvals and automated connections with ERP systems are available for business process management workflows. You retain full control and monitoring of onboarding progress without the costs and potential delays and errors of a manual process.
- Efficiently and cost effectively onboard partners, customers or members with no down time.
- Improve overall customer service and meet the expectations of your customers.
- Eliminate the time IT and sales staff spend on manual steps related to onboarding, such as phone calls and follow up emails.
- Focus on growing your customer base, rather than tackling onboarding issues.
- Gain the ability to track all changes to partner data, such as their approvals, aiding in resolving disputed data.
SEEBURGER CMA digitally transforms, harmonizes and improves collaboration with your business partners.
SEEBURGER CMA is also available as a Cloud Service. Companies that do not want to implement and run such a solution on their own can benefit from our preconfigured Cloud solution which is ready to go:
SEEBURGER Cloud Service for efficient B2B Onboarding – Optimize your B2B onboarding process with Self-Service Functions for business partners.
SEEBURGER Community Management Application
Optimize your community management with Self-Service Functions for business partners.